Our Principles
We operate under four core privacy principles:
Data We Collect
We collect data necessary to provide our services. The main categories are:
For complete details on data collection, see our Privacy Policy.
How We Use Your Data
Primary Uses
Your data is used to:
Data Sharing Between Customers
Lev provides value partly through network intelligence. Here's how data may be used across the platform:
| Category | What's shared | What's protected |
|---|---|---|
| Lender profiles | Aggregated feedback from interactions | Your specific deal details, terms, identity |
| Market intelligence | Anonymized/redacted terms for market comps | Your identity, specific property details |
| Pulse items | General lender behavior patterns | Your specific communications |
Note: This sharing is covered in our Terms and Conditions. We anonymize and aggregate data before any cross-customer use.
What We Don't Do
We never:
- Sell your personal information
- Share identified data with advertisers
- Use your data to train AI models (our providers don't either)
- Access your email for purposes unrelated to the platform
- Share your contact lists with other customers
Email Integration
Lev's email integration allows you to connect your work email to streamline deal communications. We've designed it with privacy in mind—we only access emails related to deals launched through our platform.
For complete details on how email integration works, what data we access, security measures, and configuration options, see the dedicated Email Integration page.
Your Rights
You have rights over your data. Here's how to exercise them:
How to make a request:
Email: privacy@lev.com
Include:
- Your name and email associated with your account
- What you're requesting (access, deletion, etc.)
- Any specific data you're asking about
We'll verify your identity and respond within the timelines above.
Subprocessors
We use third-party services to provide Lev. Each has access to some customer data. See Subprocessors for the complete list.
Key categories: Infrastructure (AWS), Authentication (Auth0), AI Processing (OpenAI, Anthropic, Google), Email Integration (Nylas), Monitoring (Datadog, Sentry)