How We Use AI
Before LLMs, extracting a term sheet meant writing rules like "if you see 'interest rate' and a colon, find the next number." It was brittle and inaccurate. Now a term sheet hits your inbox and within seconds, every field is structured, searchable, and ready to use. That shift—from rigid rules to flexible intelligence—runs through everything we build.
AI Everywhere
Rather than listing every AI feature (the list would be long and constantly growing), here are some examples of how AI powers Lev:
AI Capabilities
DocumentsEmailKnowledgeContentMatchingThis isn't a complete list. AI touches virtually every part of the platform—search, analytics, notifications, and features we're building right now.
What This Means For You
You cannot selectively opt out of AI processing. When you use Lev, your data is processed by AI systems. This is fundamental to how the platform works—it's what enables the automation and intelligence that makes Lev valuable.
If you have specific concerns about AI processing certain types of data, we're happy to discuss your requirements.
LLM Providers
We use multiple Large Language Model providers to power our AI capabilities:
Providers
We select providers based on capabilities, performance, and cost for different tasks. This may change over time as the AI landscape evolves.
The Key Guarantee
Your data is not used to train AI models. Our agreements with all LLM providers explicitly prohibit the use of customer data for model training. When we send your document for processing, that content is analyzed and the results are returned—it doesn't become part of any model's training data.
Key Commitments
Provider Retention
LLM providers may retain API inputs/outputs temporarily for operational purposes (debugging, abuse prevention, service improvement). This is standard for commercial API usage and is separate from model training.
What Data Is Sent to AI
We're specific about what goes to LLM providers and what doesn't.
Data Sent
When AI features are used, we may send:
Data Never Sent
We never send to LLM providers:
Account CredentialsYour passwords or authentication tokens
Other Customers' DataStrict isolation between accounts
Payment InformationCredit cards, bank accounts
Full Contact ListsOnly specific contacts relevant to a task
Unrelated HistoryHistorical data unrelated to the task — We scope requests narrowly
Data Minimization
We practice data minimization in AI processing:
Internal Logging
For quality assurance, debugging, and improving our AI features, we maintain internal logs of AI interactions.
What We Log
How Logs Are Protected
Retention
Internal AI logs are currently retained indefinitely. We are evaluating retention policies and will update this documentation when a formal policy is established.
Your Control
Current Options
Why No Opt-Out
Lev is an AI-first platform. The value we provide—automatic document extraction, intelligent email tracking, deal analytics—is powered by AI processing. Removing AI would mean removing the core functionality.
If you have specific concerns about AI processing certain types of data, contact us to discuss your requirements.