Lev Vault

You can easily modify vault contents at any time, even after sharing with lenders. To add files, click "Add Content" within the vault and select from your uploaded resources, or use "Upload Files" to add new documents directly. You can also add files to specific vaults directly from the Resources tab by selecting which vault they should go to. To remove files, simply deselect them from the vault. Changes are reflected immediately for anyone with vault access.

Vault links generally work well with most banks and lenders, and our reputation continues to grow in the industry. However, some banks may have security restrictions that prevent them from clicking external links. In these cases, lenders will typically let you know and suggest alternative file sharing methods like their own secure portals or approved platforms. You have two main sharing options: public links (accessible to anyone with the link) or secure links that require email verification against your approved contact list. For maximum security, we recommend using the email verification option where recipients must enter their email address to access the vault.

Absolutely! You can continue using traditional email attachments if that's what works best for your workflow. The vault feature is optional, and you should use whatever method makes you most comfortable and efficient. Many users find vault helpful for organizing large document sets, but there's no requirement to switch from your current email-based process.

To manage memos: 1) To delete old memos, go to the Resources tab and click on the memo you want to remove. 2) To create a new memo, upload your files to the Resources tab using 'Add Content,' then click the dropdown and select 'Create Memo.' 3) To republish an updated memo, simply hit 'Publish' again and it will update to the newest version. 4) Published memos live in the Resources tab of your deal and can optionally be added to specific vaults. You can edit, rename, or download memos as PDF or PowerPoint files at any time.

The vault works well for most users, but if someone has difficulty accessing it due to technical challenges, you can export your documents as PDFs and send them directly via email. The vault also allows you to easily copy files between different vaults without re-uploading, so you can create customized file sets for different recipients as needed.

Yes, you can download documents from the platform as either PDFs or PowerPoint files, edit them externally, and then upload the updated versions back to your vault. To make your custom document the main featured file: 1) Upload your edited PDF to the vault using 'Add Content', 2) Click the three dots next to the file, 3) Select 'Set as Featured'. This will display your custom document prominently in the vault's main space.

Post-LOI checklist and deal management features through the vault are currently in development but not yet available. In the future, you'll be able to create additional vaults specifically for deals that have moved past the LOI stage and manage closing checklists within those vaults.

Lenders don't create accounts on the platform. When you share a vault link, they access it directly through their browser and enter their email for verification based on their domain name. You control exactly what content appears in each vault by selecting which files to include. Even after adding lenders to a deal, you must manually send them the vault link for them to gain access. Lenders can view and download the files you've shared, but they cannot edit or upload anything.

Lev Vault offers flexible file sharing through deal rooms that act like a secure Dropbox. You can share files in two ways: send a vault link that gives lenders access to an organized deal room with your featured documents and supporting files, or attach individual files directly to emails for lenders with strict firewall restrictions. The vault is particularly useful for organizing different file sets for different lenders while maintaining control over what each party can access.

Yes, you can send clients and borrowers a direct link to upload documents to the vault. This feature allows borrowers to upload files directly, and you can also share checklists with them to track task completion. The vault link is sent as a hyperlink, not as a file attachment, making it easy for clients to access and interact with your document requests.

Documents sent as email attachments do not automatically upload to the vault from your regular email responses. However, when clients respond to vault document requests with email attachments, Lev's AI can automatically identify the document type, match it to the appropriate task, and organize it in the vault. This helps track the full communication history and lifecycle of document requests throughout the entire deal process.

To add files to your deal's vault:

1. Navigate to your deal page
2. Click on the "Resources" tab
3. Click the "Add Content" button

You can add files from documents you've already uploaded to other parts of the platform, or upload new files directly. The resources tab is specific to each individual deal, so files added there will only appear in that deal's vault.

When you upload documents to the vault, the AI performs two key functions:

1. Creates an Offering Memorandum: Generates an 8-10 page slide deck with executive summary, market overview, property overview, and other relevant sections based on your uploaded files

2. Builds an Interactive Data Room: Creates a shareable space similar to Dropbox where the offering memorandum is prominently displayed in the center, with all supporting documents easily accessible for lenders to download and review

This gets you about 95% of the way to a complete deal package, requiring minimal additional editing while providing lenders with a professional, comprehensive view of your deal.

No, lenders will not see any obvious Lev branding in your communications. Emails are sent directly from your email address with no Lev signatures or logos visible to the recipient. The only time lenders might see Lev branding is when they click on the vault link to access documents - similar to how Dropbox or other file-sharing services work. The vault URL may show "vault.lev.com" but this is minimal and not prominently displayed. Lev has a strong reputation with lenders, so any subtle branding that appears doesn't negatively impact relationships.

Lev Vault is Lev's file storage and sharing system that replaces the previous deal room functionality. It allows you to securely store and share deal documents with lenders through customizable access controls. You can organize documents for different stages of the lending process and share them via direct links or email attachments. Lenders access the vault for free and don't need Lev accounts. Future enhancements will include checklist functionality to guide you through the closing process after signing term sheets.

Currently, you can track email opens when sending emails through the platform, which helps you see engagement levels and follow up timing. However, vault access tracking (seeing when lenders actually view your documents) is not yet available but is on the immediate product roadmap. This feature is being prioritized since it provides valuable insights into lender interest and engagement with your deals.

When you upload files to a vault and share the vault link with lenders, they will be able to see all the content you've added. To upload files, click "Add Content" in the middle of the screen to select and upload documents specifically to that vault. Only the files you choose to add will be visible to recipients when you share the vault link.

You can prepare your vault by adding documents like comps and underwriting materials that you want to share with lenders. However, it's often more efficient to focus on adding lenders to your deal and getting your initial outreach emails sent first. The lender matching process typically takes a minute or two, so you can set that up while preparing your vault content.

Yes, you can rename files in your vault. To rename a file, click on the file and select the "rename" option. You can also hover over a file to see its full name and details, or click on the information icon to view complete file information. This is particularly helpful when you need to clarify file versions or dates, such as changing a generic filename to something more specific like "Pro Forma - October 2024."

To delete files from your vault, go to the "Resources" section at the top of the page. Select the file you want to remove and click the delete button (you'll see three buttons on the side of the file). You can also close the file tab and hit delete. This is useful when you need to replace an outdated document with a newer version. Remember that having the correct information uploaded initially will save you time and reduce the need for duplicative editing work later.

Yes, Lev is expanding beyond its core AI-powered deal matching and lender outreach platform to include comprehensive CRM capabilities. While Lev already functions as a relationship management system for lender and sponsor interactions, the platform is actively developing more robust contact management features. This includes the ability to manage all types of contacts and companies, assign tasks to different team members, and enhanced communication tools. The goal is to create an end-to-end commercial real estate platform that handles financing, relationship management, file sharing, and deal tracking all in one place.

The recommended documents you see when creating a deal room represent the files that lenders most commonly request. Document preferences can vary depending on the specific deal and lender type. Lev is currently developing a more robust file collection process that will help you track and organize documents before launching a deal, and will provide guidance on which specific documents to prepare based on the type of lender you're working with. This will streamline the document sharing process throughout the entire deal lifecycle, from initial outreach through closing.

Lenders receive emails from your email address once you actively trigger the outreach process from the outreach tab. Simply adding lenders to your placement table or having documents in your vault doesn't automatically send anything. You control when the conversation starts by sending the initial email, which then gives lenders permission to view the vault and any shared documents.

No, uploading documents to your deal keeps them completely private until you explicitly choose to share them. You have full control over what gets shared and with whom. You can share files in two ways: attach them to emails sent through Lev, or create vault sharing links (similar to Dropbox) with customizable permission sets for each lender. Nothing is visible to external parties until you actively share it.

You can upload files by clicking the "Upload Files" button in your deal. The system will give you options to either select from predefined document categories or upload your own custom files. Both bulk uploads and individual file uploads are supported, and you can categorize documents appropriately during the upload process.

Lev Vault allows you to create customized document request lists and assign specific tasks to different contacts at the borrower's company. You can select which documents you need from a comprehensive checklist, assign them to specific individuals, and request only the files you need at each stage of the process. The system automatically notifies assigned contacts and tracks what documents are still needed. You can request updates from individual contacts or reach out to the entire borrower team at once.

A more robust version of the OM (Offering Memorandum) generator is being released, designed to better handle consolidated financial documents and underwriting models. The updated version will be available through an opt-in beta program. Additionally, improved file sharing functionality is being rolled out to enhance document collaboration capabilities.

Lev Vault offers multiple levels of document access control. You can set documents as shared with your entire company, private to yourself, or shared with specific deal team members. Beyond role-based permissions, you can control access at the individual person level, allowing you to share private files with specific people rather than entire groups. For example, if your deal team has 10 people with different roles, you can choose to share certain sensitive documents only with administrators or other specific individuals.

While this feature is not currently available, it's something that could be built. The concept would work by comparing your uploaded documents against a required document list (such as from a purchase agreement or lender requirements) and automatically flagging any missing items. This would eliminate the manual process of creating exception lists and help ensure you have all necessary documentation before submitting to lenders or other parties.

Currently, Lev Vault doesn't support copying entire folder structures from external platforms like Dropbox - files must be uploaded individually. However, you have a couple of alternatives: You can use the attachments feature when communicating with lenders to attach folders directly from your computer or access your Dropbox files. Alternatively, you can share your existing Dropbox links directly in your communications rather than re-uploading everything. You can also reply to email threads with attachments as long as you stay on the same thread.