Lev Memo product FAQ

You can standardize your memo styles through your company settings:

1. Go to the Lev homepage
2. Click the dropdown in the bottom left corner and select "Settings"
3. Navigate to "My Company"
4. Here you can set your logo, brand colors, and standard text for memos

Once you configure these settings, they'll automatically apply to all future memos you create. You can also set styling preferences when creating individual memos, and those settings will become the standard for future packages. Lev also offers Smart Templates, which let you save a memo's format as a reusable template — or upload an existing file to generate one — so future memos start from your standardized layout.

You can change your logo in two places: 1) In your company profile settings under "My Company" - this sets the default logo that automatically populates across materials, or 2) Within individual deals by clicking the settings wheel and going to General Settings, where you can upload a different logo, adjust the logo size, or choose to hide it entirely. You can upload new logo files or select from previously uploaded files. Changes made in deal settings will only affect that specific presentation.

Platform updates are actively in development, with major improvements to deal intake and memo generation typically rolling out within 2-8 weeks. New product features may have longer timelines of 3-6 months as they go through beta testing and customer feedback cycles. The development team prioritizes updates that streamline workflows and improve memo output quality to help reduce the time you spend on deal preparation.

The actual loan amount typically has more impact on lender matching than the LTV percentage. Lenders are filtered out if your loan amount falls outside their lending range - for example, a $6 million request won't match with lenders who only do deals starting at $10 million. However, LTV percentages within reasonable ranges (like 50-70%) won't dramatically change your lender list, though they may slightly affect the ranking. It's generally better to start with a higher LTV percentage and negotiate down rather than trying to negotiate up, as lenders will ultimately do their own underwriting regardless of your initial parameters.

No, you don't need a complete deal package for initial lender outreach. You'll need the basic project information (loan amount, property location, asset type, etc.) to ensure proper lender matching, but a full deal book isn't required to start conversations with lenders.

For preliminary outreach and getting indicative terms, having enough information for a high-level overview is sufficient. A complete deal package becomes more helpful when you're ready to move toward formal term sheets and need to provide lenders with comprehensive project details.

Remember, Lev is not a broker or intermediary - you control the narrative and maintain direct relationships with lenders. The platform simply provides tools to make your outreach more efficient and effective.

Yes, Lev can track vault activity and see whether lenders have viewed your deal materials on the backend. However, lenders only see the information you explicitly share with them - they don't automatically receive the detailed financial information you enter during deal creation unless you send them the vault link or deal book. The initial outreach email contains only the basic deal summary, and lenders must access the shared vault to view comprehensive deal materials and documentation.

The platform offers two options for creating deal packages: 1) Upload your existing materials to create a deal room that works like a shared drive where lenders get custom links to view your documents, or 2) Use the AI to automatically build an 8-10 slide presentation from your uploaded files. The AI-generated option creates a professional slide deck with an executive summary, market overview, property overview, and sponsor information, transforming your basic materials into a comprehensive deal package.

Lev is designed to work behind the scenes, allowing you to appear as though you've done comprehensive independent research. When lenders ask how you found them, you can simply say you did your research rather than mentioning the platform - this often impresses lenders and makes you appear more serious and thorough. However, you can highlight the value you provide: the ability to create detailed offering memorandums quickly and access to a network of over 7,000 verified lenders with responsive communication, all delivered in a professional, efficient manner.

The AI automatically extracts loan terms from structured emails and uploaded documents like term sheets. It works best when lenders provide sufficient detail in bullet points or structured format (interest rate, LTV, loan amount, amortization, etc.). If you receive terms via email, you can either upload the document directly or copy and paste the email text into the AI extraction tool. The system will then automatically populate the terms fields and add them to your quote matrix for comparison. Note that very basic information like "5 year at X amount" may not provide enough data for accurate extraction.

Yes, the AI can extract information from uploaded documents including Excel files, rent rolls, and other financial data. The AI only uses the documents you upload - it won't make up information or perform calculations. For best results, upload clean, relevant documents and avoid dumping too many conflicting files, as this can confuse the AI about what information is most important. The platform has enhanced capabilities for processing complex financial documents and extracting key data points for your deal memo.

Yes, you can absolutely upload your own PowerPoint deck. You have two options: 1) Use the platform to input your deal information and financials, generate the offering memo, export it to PowerPoint, make your edits, then upload your customized version, or 2) Create your presentation entirely outside the platform and upload it directly. Once uploaded, you can add your custom deck to the vault and set it as the featured document, which will designate it as your offering memorandum. When uploading, save your PowerPoint as a PDF for best formatting results.

To view your generated offering memorandum, click on your deal and then select "review deal package." This is where you'll find the actual OM that was created for your deal.

To regenerate your deal book, click the "Edit" button at the top right of your deal book page, then select "Regenerate" from the top menu. You have two main options: you can regenerate specific slides by selecting which ones you want to update, or regenerate the entire deal book. If you want to add new content like photos, simply upload the additional files first - the regeneration will be based on both your existing files and any new files you've added. You can also add individual slides manually by clicking "Add Slide" at the top of the slide deck and choosing from different template options.

Yes, you can do both. You can generate an AI-powered deal book first to review and edit it, and then decide whether to use it or upload your own offering memorandum instead. To create a deal room with your own materials, click "Get Started with Lev" and upload your files where it says "OM." The AI will analyze your documents and any other relevant files to compile the information into an 8-10 slide presentation that you can further customize.

The platform now supports equity raise memo generation directly from your deals. You can create professional equity memorandums using the same deal information, with content automatically tailored for equity investors. We're also actively developing a full equity investor platform that will allow you to connect with equity sources, similar to our debt platform. This equity platform is expected to launch by the end of Q1 or beginning of Q2. Currently, our primary focus remains on senior debt and subordinate debt financing, but equity functionality is a key part of our roadmap.

The memo generation feature uses AI to create professional offering memorandums and deal books from your uploaded files. You upload documents like rent rolls, sponsor bios, underwriting models, and other supporting materials, and the AI interprets this information to generate a comprehensive presentation. The system offers customizable templates and gets you about 90% of the way to a finished product. You can then use the built-in editor (similar to Google Slides) to make final adjustments, edit tables and images, and customize the layout. The latest version can create marketing-quality deal books in about 15 minutes that would typically take a marketing team 2-5 days to build in PowerPoint.

The OM generator uses AI to create offering memorandums from your uploaded documents. You can upload any deal-related files (PDFs, Excel files, deal overviews) to the deal room, and the AI will read and analyze the content to generate a comprehensive OM.

The AI typically gets you about 90% of the way there, producing around 10 slides of content that may need minor aesthetic tweaks to reach the finish line. A more robust version of this feature is currently in development and will be released soon.

The AI memo generator can extract information from uploaded Excel files, including rent rolls, budgets, and other financial data. However, it does not perform any calculations like CAGR - it only pulls existing data from your uploaded documents. The AI will summarize and organize the information you provide, but it won't make anything up or calculate new metrics. For best results, make sure your uploaded files contain clean, organized financial information and avoid uploading too many documents at once, as this can confuse the AI when determining what information is most important for your memo.

You can export your published memo in two formats: PDF and PowerPoint. The PDF export is fully stable and maintains clean formatting. The PowerPoint export is currently in beta and works well overall, though you may occasionally encounter minor formatting issues with fonts or spacing. We're continuously improving the PowerPoint export functionality. To export, simply click the 'Export' button after publishing your memo and select your preferred format.

To download your deal book as a PDF, first make sure your memo is published. Then navigate to the deal room and look for the 'Download' button next to the memo. Click this button to automatically download the PDF to your browser's downloads folder. You can then attach this PDF to emails or share it manually as needed. If you encounter any issues with the download, this is likely a temporary bug that should be resolved quickly.

You can create an AI-generated offering memorandum by clicking 'Create Memo' in your deal overview. This feature uses AI to build a comprehensive deal book based on your property information and uploaded documents. After generating the memo, you can review and edit it before sharing with lenders. The recommended workflow is to create the AI-generated offering memorandum and set it as the featured file that lenders see first, while still providing access to all your other deal documents. You also have the flexibility to generate a memo for review but still use your own existing offering memorandum if preferred.

Yes, you can generate offering memorandums through the deal creation process in Lev. Once your OM is ready, you have full control over when to send it out to lenders. To view your completed offering memorandum, click on your deal and then select "Review deal package" - this is where you'll find the generated OM. You can choose whether or not to distribute it as part of your lender outreach.

You can upload any deal-related documents you have, including offering memorandums (OMs), purchase agreements, and financial materials. The AI scans through all uploaded documents and extracts relevant information to build your memo. For the best results, include at least an underwriting model, pro forma documents, or rent rolls, as these provide the financial data commonly found in professional memos. Even if your documents are still in draft form, you can upload what you have and proceed to the next steps.

If your memo is missing expected information, it's usually because the relevant documents weren't properly processed during generation. You can recreate the memo to ensure all uploaded files are included. For fields like terms, DSCR, or other loan parameters, you typically need to add this information yourself rather than expecting it from the lender. You can customize these fields, add missing information, or delete unnecessary rows to match your specific deal requirements.

Yes, memos are fully editable after generation. You can click into any section to edit text, add or remove sections, change images, adjust formatting and accents, and rearrange content as needed. The platform includes smart widgets and allows direct editing, so you can customize the memo to match your preferences and ensure it accurately represents your deal.

You don't need to include detailed financial documents like T12s, P&Ls, or rent rolls directly in your deal book. The deal book serves as a polished overview to capture lenders' interest, while the detailed financials can be shared separately through the vault. When you share your deal with lenders, they'll receive access to an interactive file storage system that includes both your deal book and all the supporting documents you've uploaded to the deal room. This approach keeps your deal book focused and professional while ensuring lenders have access to all necessary documentation when they express interest.

To publish a memo, first ensure you have the correct files uploaded to the Resources tab of your deal. Delete any outdated memos or files you don't want to use. Then click "Create Memo" from either the deal overview or the dropdown menu. After making your edits, click "Publish" to make it live. When you publish, you'll have the option to add the memo to specific vaults on that deal. Published memos will appear in the Resources tab and can be edited, renamed, or downloaded as PDF or PowerPoint. To republish after making changes, simply hit "Publish" again to update to the newest version.

Yes, you can export memos as either PDF or PowerPoint files. After creating your memo, click "Edit" and you'll see download options at the top. Choose "Export as PowerPoint" to make edits outside the platform. Once you've finished editing in PowerPoint, save it as a PDF and upload it back to your deal's Resources tab or vault using "Add Content." You can then set this custom PDF as the featured file by clicking the three dots next to the file and selecting "Set as Featured." This will make your edited version the main document that appears in the vault.

The Lev Memo generates very quickly - typically within minutes while you're still working in the platform. The AI processes the deal information you've uploaded and creates the memo in real-time. You may need to make minor tweaks to ensure it's ready to send out, but the initial generation happens almost instantly. You can create and use the Lev Memo at any point in your deal process - you don't have to wait to send initial outreach emails before generating it.

The AI term extraction feature is continually being improved but can sometimes struggle with certain document formats or text fields. If terms aren't being extracted properly, you can input them manually. The AI extraction accuracy has been improving significantly - it performs much better now than it did even a week ago, and you should continue to see improvements over time as the technology is refined.

The platform typically gets you 85-90% of the way to a finished memo, with the final 10% requiring 20-60 minutes of editing depending on your detail preferences. Lender preferences vary - some want to see comprehensive detail in every section, while others primarily want to see that you've put effort into creating a professional offering memorandum. Many lenders focus more on the supporting documentation in your debt package for actual underwriting decisions. You can control the memo length during creation by trimming down the outline from the default 10+ slides to 2-3 key sections for a more concise presentation. The more detailed information you input about your project, the better the AI-generated content will be.

The AI can extract some information from uploaded documents, but manual entry is still recommended for accuracy. When you upload files like underwriting models, rent rolls, and operating statements, the AI will read through them and make suggestions to help populate deal fields. However, the AI works best with clean, well-formatted documents. Complex or poorly formatted documents may require more manual input. Upload your documents early in the deal creation process to give the AI the best opportunity to assist with data extraction and deal book creation.

Yes, Lev now supports equity raise memo generation directly within deals. You can create equity memos and customize them just like debt memos. A full equity platform for reaching out to equity investors is actively in development and expected to launch by the end of Q1 or beginning of Q2. Lev has been increasingly supporting preferred equity deals over the past six months, with improving data and results as more deals are processed through the platform.

When you send emails through the platform, they come directly from your email address to maintain authenticity with lenders. However, you must send them through the platform interface to enable tracking and CRM functionality. You can also respond to emails directly within the platform interface.

Email tracking is thread-based and works through unique thread IDs. When you send an email through the platform, it creates a thread ID that tracks all subsequent replies within that email thread. Only emails within that specific thread are tracked - if you or the recipient starts a new email thread or removes the thread, those conversations won't be tracked. Enhanced CRM capabilities are in development that will allow tracking of individual contacts and their conversation history across multiple threads.

Lenders don't see your deal materials until you actively share them. When you're ready to share, click "Publish" to preview how your deal room will look to lenders. You can then share your materials in two ways: download the deal book as a PDF and email it directly, or copy the deal room link and send it to lenders. When lenders click the link, they'll enter their email and verify they're a connected lender in our database before accessing the interactive deal room. The deal room functions like a Dropbox link but is more interactive, showing your loan request details, financials, deal book, and any additional files you've attached.

You can edit your deal materials by clicking the pencil icon next to any section you want to modify. For slide-by-slide edits, each slide has its own pencil icon that allows you to update the text directly. To access the main editing interface, click on your deal name at the top to return to the deal overview, then select "Deal Room" and click "Edit" in the top right corner.

Lev offers call forwarding with automatic transcription for outbound calls. When you click the phone icon next to a lender's name, you'll receive a call on your phone, press a verification number, and then be connected directly to the lender from your own phone number. The conversation is automatically transcribed (but not recorded) and added to your deal notes. However, call transcription only works for outbound calls you place through Lev - if lenders call you back directly, those calls won't be captured or transcribed by the system.

Yes, you need to hit the publish button again after making any changes to your memo. This works like saving a document - it updates the existing version rather than creating a new copy. Once you republish, the updated memo becomes the featured file in your vault and reflects all your recent changes.

No, memos do not automatically update once the AI has processed your documents and generated the initial version. The system takes the information from your uploaded documents and sets it aside during the initial generation. If you change loan sizing or other parameters later, you'll need to manually update these numbers within the memo editor. Keep in mind that if you have lenders already on your list, changing the loan request amount may affect your lender matches, so you might need to remove lenders before making significant changes to deal-level parameters.

Currently, Lev doesn't automatically pull property-specific photos from the web. The platform provides access to royalty-free stock images through web search for general concepts (like market scenes), but you won't find images of your exact property address. You'll need to upload any specific property photos you want to include in your memo. Lev is working on expanded web search capabilities for other types of content like market analysis and sponsor information, but automatic property photo retrieval isn't available due to image rights and accuracy concerns.

Lev's AI automatically extracts photos from uploaded PDFs, but for the best quality results, it's recommended to upload images separately rather than having them extracted from documents. When photos are pulled from PDFs, they often appear grainy and lower quality. Uploading individual image files will give you much cleaner output both for the images themselves and for the overall presentation quality.

The AI automatically determines the best photo for each slide based on the content and available images. However, you have full control to override these selections. You can easily drag and drop or copy and paste different photos onto any slide. All images extracted by the AI and uploaded to your deal are stored in an image library, making it simple to pick and choose between images and swap them around. For best results with specific content like site maps or market overviews, upload those files with descriptive names so the AI knows exactly how to use them.

You can customize your memo's sponsor page and branding through the slide styling options. To edit the first page, click on the color palette icon and select 'slide styling.' From there, you can upload background images, add your company logo, and modify the layout to match your pitch deck format. Once you've customized a slide to your preferences, save it as a template so you can reuse the same branding and formatting for future memos.

Lev Memo is a beta AI tool that helps streamline your deal workflow in two main ways. First, it can create deal skeletons from your existing materials - simply upload a loan request, deal notes, call transcripts, or even an offering memorandum, and it will build out the basic structure of a deal for you. You'll still need to fill in some details, but it saves time by handling the initial setup. Second, it provides reporting and analysis on your existing deals, including lender response rates, deal status updates, and pipeline summaries. The tool is currently in beta, so new features and use cases are being added based on user feedback.

The new Lev Memo is replacing the previous deal book product that you may have been using. When you publish a memo using the new system, it will appear in your deal room where lenders can view it alongside other deal documents like T-12s and rent rolls. You can still edit and update your memos after publishing. The platform fully transitioned to the new Lev Memo product, which is designed to be much easier to use and edit than the previous version.

The Lev Memo tool provides a user-friendly experience for creating deal presentations. While the layout options can be somewhat limited - particularly when trying to add multiple tables on one slide or rearrange elements - the overall process is fairly straightforward. The AI-generated initial output helps eliminate redundancy and gets you about 80% of the way to a finished memo, requiring only minor tweaks rather than starting from scratch. However, you should always review the output to ensure all numbers and information are in the correct places.

The AI-generated memo provides a solid foundation that gets you approximately 80% of the way to a finished presentation. The initial output effectively reduces redundancy and avoids repeating the same information across multiple slides. While you'll likely need to pare down and customize the content to fit your specific needs, the tool significantly reduces the time and effort required compared to creating a memo from scratch. Always review the generated content to verify that numbers and details are accurate and properly placed.

Currently, memo editing is manual after the AI generates the initial draft. The AI gets you about 80% of the way there, and your team handles the remaining 20% through manual editing and revision. Memos are broken into smart components with editing tools for styling, text formatting, bolding, and justification. A chat feature that will allow you to request specific AI-powered changes directly within the memo editor is planned for early Q2.

Yes, when you upload your existing OM, Lev's AI will parse the information and create a professionally designed debt package for lender distribution. However, the AI works best when you upload raw materials like underwriting models and construction budgets rather than finished documents.

The AI doesn't simply copy and paste sections from your existing OM. Instead, it analyzes all uploaded files and creates new sections including executive summary, market overview, project overview, and financial analysis. Upload your files early to give the AI time to structure the memo and determine what information is most important based on your deal details.

If you've already invested significant time in creating your own debt package, you may want to use your existing materials. However, you can test the AI-generated version, though some editing may be needed to fine-tune it to your preferences. All uploaded files are private and only used to build your OM.

Yes, Lev's AI can generate professional deal books and offering memorandums. You upload your files from the sponsor, and the AI creates an 8-10 page presentation with executive summary, market overview, and property review - getting you about 95% of the way to a finished product. The platform also creates an interactive data room (like a Dropbox link) where lenders can easily access deal documents. The newest version (Lev Memo v3) can create marketing-quality presentations in about 15 minutes that would typically take a marketing team 2-5 days to build.

Yes, you can fully edit photos within the memo editor. You can update photos from your uploaded resources, upload new images directly from web searches, or add files without first uploading them to resources. The memo editor uses a block-based system similar to Notion rather than free-form editing like PowerPoint. You can drag and drop photos to valid zones (indicated by blue lines and plus symbols), resize images, and position accent photos in the four corners of pages. All photos extracted from your original documents are automatically saved to your photo library for easy reuse.

No, the initial outreach typically does not include the deal book. Instead, when lenders respond with interest, you can send them access to the deal room which contains the deal book and all relevant resources. This process can be automated - when a lender expresses interest, they automatically receive an email with a link to the deal room where they can access the complete deal package.

The offering memorandum is the document that goes to lenders as part of your deal presentation. This is different from marketing reports or other client-facing materials. The offering memorandum is specifically designed for lender outreach and contains the key deal information that lenders need to evaluate your financing request.

You can preview your offering memorandum by navigating to your deal, clicking the three dots next to the OM, and selecting edit. This will show you exactly what the memorandum will look like to lenders. Lenders will be able to see both the offering memorandum and all uploaded files in the deal room.

The AI feature that suggests updates to manually entered numbers based on newly uploaded financial documents is available but still improving. When you upload updated financials, the AI should ideally suggest changes to numbers you previously entered manually. However, the AI doesn't perform calculations—it only extracts existing data from your uploaded documents. Any manual edits you make won't automatically recalculate other fields.

You can get support in two ways: use the chat icon in the platform to reach the Lev team directly for real-time assistance, or visit the help center at help.lev.com for detailed guides on memo editing and formatting. The team is available to help with formatting issues, image problems, or any technical difficulties you encounter. For complex issues, they can jump on calls or make edits behind the scenes as needed.

You can access your completed memo in several locations within the platform. The primary way is to click on "Resources" at the top of your screen, then look for "Debt Financing, Offering Memorandum" and click the three dots on the right side to select "Edit." You can also find memo creation buttons directly on deal pages in the resources section, and in the top right resources tab under "Add Content." Once you access the memo, you can click through the tabs to review and edit sections as needed.

You need to complete the basic deal information first, including financial data such as total cost basis and stabilized value. These inputs are crucial because they help the AI build out your deal book with accurate numbers and generate the data room properly. While you don't need every single detail filled out initially, having the core financial information ensures the AI can effectively create your materials.

If a lender you want to contact isn't in the suggested list, you can add them manually. Scroll down to find the "Add new contact" option. When you upload contacts, Lev matches them to existing lenders in the database using domain names and contact information. All the lenders shown in your list are the ones you originally provided - Lev doesn't change your original contact list.

You can add photos to your presentation in several ways. When you upload multiple photos, the first slide will typically display four photos in a gallery format. You can add additional gallery slides (keeping them to four photos maximum per slide to avoid formatting issues) or use photos as background images for specific slides. All uploaded photos remain accessible in the system, so you can use them on any slide without re-uploading from your desktop.

Yes, Lev Memo is currently available in production and ready to use. This standalone memo editing tool allows you to edit your deal memos directly in the native software before publishing, rather than working with static PDF versions. You can access it through the deal room section where your previous deal documents are stored, make your edits, and then publish back to save your changes.

To save changes you've made to content, simply click "Back" and your changes will be locked in automatically. For final publication of your memo, click the "Publish" button in the top right corner. After making changes, it's recommended to refresh your screen to ensure everything has been saved properly.

While the AI works best with organized files that have data separated into different tabs or sheets, it can handle messy Excel files better than you might expect. The AI can read multiple tabs and pull context from various sections of your spreadsheet. Even if you think your file is disorganized, it's worth uploading it to see what the AI can extract. The more information you provide, the better the results will be.

The new Lev Memo product is scheduled to launch on January 2nd, pending final preparations. The platform has been in development with beta testing and customer feedback collection to ensure the best possible experience at launch.

To update deal information, click 'Done' at the top of your current screen, then go to the 'Overview' tab. On the right-hand side, scroll down to find the section you need to update (financial information, loan information, etc.) and click the pencil icon to make changes. Note that once you've reached out to lenders or added them to your placement table, certain core details like address, loan type, and loan amount cannot be changed as they significantly impact lender matching.

This web research capability is not currently available, but it's actively being developed. The feature will allow Lev Memo to automatically scrape property photos from property websites and pull sponsor information from company websites, including bios and company history. This functionality is expected to be available in late January to early February 2026.

The AI deal book feature reformats and reorganizes your existing content rather than adding new information. It takes the documents you upload and automatically generates a presentation-style deal book that looks more polished and professional. The AI essentially does the manual formatting work for you, creating sections like executive summary and market overview from your uploaded materials, but it doesn't create new data or analysis beyond what you've already provided.

To create a deal package: 1. Click on your deal name at the top and select "prepare deal package", 2. Choose "get started with Lev" to use the AI feature, 3. Upload your files (such as underwriting models, project overviews, sources and uses, budgets, etc.) - you're not limited to the recommended file types, 4. Click "generate" and the AI will take about 5 minutes to process your files and create a presentation-style deal book. If the generation doesn't work properly, go to the deal overview, select "complete the deal room", upload additional files if needed, and regenerate the sections using the upload icon at the top.

The current version of Lev Memo generates basic 8-10 slide presentations but does not understand hotel-specific content like STAR reports or create hospitality-focused underwriting statistics. However, an enhanced version is in development that will better handle industry-specific documents and allow you to set predetermined templates. This upcoming version will be able to digest STAR reports and other specialized information to create more sophisticated, customized presentations for hotel deals.

Lev Memo only uses images from the documents you upload (PDFs, Excel files, etc.). The AI extracts these images and selects the best ones for cover pages and design elements. We do not search the web for images due to licensing concerns. If you want to add new images, you can search our limited library of fully licensed images, but this selection is smaller than what you'd find in a general web search.

The quality of your output depends directly on the quality and quantity of information you provide. Upload as much relevant data as possible upfront, including high-quality images, detailed Excel spreadsheets, comprehensive property information, and any supporting documents. The more complete data the AI has to work with, the better it can fill out details and create a higher-quality presentation.

Lev does not provide visible underwriting criteria or approved vendor lists for each lender. Instead, our platform automatically handles this filtering behind the scenes when generating your suggested lender list. The system uses our database of lender program requirements to match your specific deal (based on asset type, market, and deal characteristics) with appropriate lenders. This eliminates the need for you to manually review individual lender guidelines, as anyone on your suggested list is already pre-qualified for your deal type.

The closing checklist feature automatically creates a checklist once a lender sends you their closing requirements. The system can see all the files you already have in your vault, tell you which items are already marked as complete and which haven't been received yet, and enable you to request missing files from whoever they're assigned to. This automation helps eliminate common issues like missed items, duplicate requests from lenders, and the frustration of finding and resharing documents that were already submitted.

Yes, you can create your own offering memorandum. Start by clicking "Get started with Lev" to open the deal room, then upload your own OM and any supporting files you normally share with lenders. The AI will scrape this information to compile it into an 8-10 slide deck. You can also upload a broker's OM as a reference document while still creating your own deal room materials.

You can view lender contact information including mobile and phone numbers in the top right section of each lender's profile. Lev also offers a calling feature - click the call button to enable call forwarding, which will connect the call through your cell phone after a verification process. The benefit of calling through Lev is automatic transcription of your conversations, which are then added to the activity notes section for both the deal and the lender conversation. Note that this creates a text transcript, not a recording.

The OM feature is entering open beta and will be available to all users through an opt-in process. This beta version is designed to compete with existing solutions by being faster and more robust. Since it's a beta release, it may not be perfect initially, but user feedback will help improve the product. The feature aims to better handle consolidated financial documents and streamline the OM creation process.

When you upload your logo for the first time, a brand agent automatically sets your branding so your memos use your colors instead of the default blue.

No. Auto-branding runs only the first time you set a logo, so it won't overwrite a brand you've already set intentionally.

You can only edit the outline before the memo is generated. In the plan view you can reorder sections and toggle them on or off, but once the memo is generated you make any further edits in the memo itself.

When you upload documents to the vault, the AI performs two key functions:

1. Creates an Offering Memorandum: Generates an 8-10 page slide deck with executive summary, market overview, property overview, and other relevant sections based on your uploaded files

2. Builds an Interactive Data Room: Creates a shareable space similar to Dropbox where the offering memorandum is prominently displayed in the center, with all supporting documents easily accessible for lenders to download and review

This gets you about 95% of the way to a complete deal package, requiring minimal additional editing while providing lenders with a professional, comprehensive view of your deal.

Currently, navigation between deal sections like the deal book and outreach requires going through the homepage, which we recognize can be inefficient. We're working on improvements in the new version of the deal book that will allow direct navigation between sections. For now, you can click on the deal name to return to the deal overview, or use the search function to find and access specific deals directly.

Lev supports several memo types out of the box: Debt Financing OM, Investment Sales Memo, Broker Opinion of Value Memo (BOV), Credit Memo, and Equity Raise Memo.

Yes. In the Memo app, open Manage Templates, then click into a template to edit it. You edit it in the memo editor, the same way you edit a memo (with a limited set of what a template can change), and click Save template. You can keep refining a template over time, even after you've generated memos from it.

Yes, upload a file (for example a PDF of an existing OM), give it a name, and Lev generates a template from it in a couple of minutes.

No. Template generation does not carry over the branding from the original file. Memos always use your company's branding, which is set at the account level. So even if an uploaded template looks like the source, the memo Lev builds uses your brand colors and logo.