Enrichment lets you fill contact fields from a contact, from the contacts list, from a contact pipeline list, and from unlocked rows in Sourcing. On the contacts list, an empty field takes a match only after you start an enrich run. A field that already has a value keeps what you entered and shows the new suggestions. Labels and pipeline membership for those rows sit on the same results table.
How values are applied
Enrichment fills Email, Phone, Title, LinkedIn, Location, and Photo. On the contacts list, an empty field takes the highest-confidence match only after you start an enrich run. Opening the contacts list does not apply a staged value on its own. A verified value wins when confidence is tied. Email candidates are tried from highest confidence down, and the next candidate is used when a higher one is refused. Extra emails land on Other emails. Work and Mobile are separate phone slots, and each slot takes the highest-confidence match for that slot. A number with no phone type fills Work when no candidate is already marked for a slot. Company never applies on its own.
A field that already has a value keeps it. Extra candidates on the contacts list use the Lev star beside that value. An empty cell receives the best match and does not show a found count. On a sourcing results row, further matches show as a + count that opens Emails or Phone numbers. While a cell is running it reads Enriching. A failed apply can be retried from that count.
Review and edit — choose enrichment values while you review an import.
Enriching one contact
The contact header can enrich the whole profile in one action.
- Open the menu — On the contact, click Contact options.
- Enrich the profile — Click Enrich full profile.
Enriching a list
The contacts list and a contact pipeline list use the same actions on the rows you select.
- Enrich the selection — Select contacts, click Enrich contacts, then choose Full profile or one field, with address shown as Location.
- Enrich one column — With rows selected, click the enrich control on the Address, Email, or Phone header.
- Open extra matches — Click the Lev star beside a filled cell.
- Apply a suggestion — Click Apply.
- Clear a suggestion — Click Dismiss.
While a run is in progress, the control reads Contact enrichment is in progress.
Labels and pipelines on results
After you unlock a contact, the results table adds Labels, Deals, Pipelines, and, when shown, Campaigns, in that order. Those columns keep labels and pipeline membership on the same row as the contact.
An empty labels cell reads Select labels, and Add labels on the selection applies them to the unlocked contacts you are acting on. An empty pipelines cell reads Select pipelines. Adding a contact to a pipeline from this table is covered in adding contacts to a pipeline.